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Home / Help Center / Low Price Guarantee

Low Price Guarantee

Did you find a lower price with an authorized competitor? Don't worry, we've got you covered!

If you find a lower price online within 14 days of your purchase, we'll match it. We only have a few requirements to activate the price match

  • The item must be identical (same manufacturer, same model number, same warranty).
  • The competitor has to be an authorized online retailer by the manufacturer. We do not currently price match showrooms, big box stores (like Home Depot/Lowes), retailers outside of the US or unauthorized retailers.
  • The request has to be made within 14 days of the purchase date.
  • We need to see proof of the lower price (you can send us a screenshot or a link to view it)
  • We match the total delivered price (this includes any applicable shipping charges, taxes, customs fees, discounts, etc.).
  • Competitor coupons cannot be combined with our standard low price guarantee. The standard low price guarantee is offered on competitors published pricing only.
  • Clearance and closeout items are excluded from this guarantee.

This policy is subject to change without notice. Contact us with questions.

F.A.Q.

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Replacements

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PHONE HOURS

Monday-Friday 6am - 5pm PST

866-203-5392

CHAT HOURS

Monday-Friday 6am - 4pm PST

Saturday & Sunday 6am - 3pm PST